Select Computing - The SCi Way

SCi is a certified CMMI® SE/SW Level 3 process maturity company. By company policy, all work SCi personel perform complies with the SCi Way. The practices and methodologies that comprise the SCi Way Governance are consistent with a number of industry best practices, in particular:

The Software Engineering Institute’s (SEI) Capability Maturity Model Integrated (CMMI);
ISO 9001 and 9003;
Information Technology Infrastructure Library (ITIL) best practices.

SCi is a process focused company. All customers benefit from the application of mature and repeatable processes designed to minimize risk and maximize quality -- conformance to requirements.

[CMMI Level 3 Certificate]

The SCI Way consists of four components:

SCI Teamwork: Our way of working together as a team, the behaviors we strive to make evident within our culture;
SCI Governance: Our processes, methods and practices;
SCI Technology Centers: Our technical competencies and service focus areas;
SCI Insight: Our customer engagement model.

[The SCi Way]

The four SCi Way Governance practices are:

Epiphany: SCI’s iterative project management practice defines the phases, activities and tasks of an SCI project.
Empower: SCI’s production operation practice defines problem management, change management and capacity planning for managed infrastructure.
Edify: SCI’s continuous improvement practice defines the methodology for improving the SCI Way.
Insight: SCI’s customer engagement practice defines how SCI and its employees and contractors interact with the Client and how to document and track the interactions.

[The SCi Way Governance Practices]

The elegant and unobstrusive manner in which Epiphany and Empower are applied within our customers' environments is credited with significantly improving service performance and delivery.

Edify, the continuous improvement practice, can be applied in customer environments as well. However, its application transforms the environment.

[Edify Continuous Improvement]

Insight, the customer engagement practice, defines our approach to customer care. As a customer, SCi provides, at no additional charge, a dedicated portal. The most visible part of the SCInsight practice is the customer’s Extranet. The SCInsight web site provides immediate information on the status of work activities SCi is undertaking. In addition, it provides direct visibility into the team execution of the SCi Way.

[SCInsight screenshot]